ywex2022pretest

YWEX 2022

Name *

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1. True or False: Conflict is a disagreement amongst 2 people or more *

2. True or False? You should always be happy when resolving conflict *

3. True or False? It is important to have great understanding when resolving conflict *

4. True or False? Everyone should have good listening skills when resolving conflict *

5. True or False? Professionalism is judged by competence, demeanor, communication, and image *

6. True or False? People want to be heard and have a say in what is happening *

7. True or False? Employers/Training Sites must provide information, instruction, training, andsupervision of employees so they can work safely *

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